Family Services Coordinator

Apply now Job no: 499208
Position type: Full-Time 12-Month
Department: 012102 - Human Sciences-Early Years Network
Location: Harrison County
Categories: Professional, Head Start Positions
Position Open Date:

Salary Grade/Minimum Salary:

13/Minimum:  $35,500

Department Profile:

Throughout its history, Mississippi State University-Extension (MSU-ES) has demonstrated a deep and abiding commitment to programs that directly impact young children and their families. In the past decade, MSU-ES has distinguished itself as Mississippi’s premier infrastructural support of high-quality early childhood education

Area of Specialization:

MSU - Extension Head Start Programs, Harrison County

Essential Duties and Responsibilities:

• Manage eligibility, recruitment, selection, enrollment, and attendance oversight to ensure
that all systems and operations are in compliance with Head Start Performance Standards
and reflect integration of community assessment and other community indicator data
• Oversee ERSEA Assistant to assure that program maintains active and up to date waiting
list, fills vacancies within required timeframes and assures that children are selected
according to HS Performance Standards eligibility guidelines
• Work in coordination with program leadership to develop and implement targeted
recruitment strategies that assure enrollment of children with greatest need, including
children of working families eligible for child care subsidies
• Coordinate with Center and Zone leadership to assure that family services and early
learning teams work together to assure on-time daily attendance of all children, and to
implement strategies to reduce chronic absence
• outcomes-Based family Services
• Work with agency leadership to align program’s Family Services approach with the Office
of Head Start’s Parent Family Community Engagement Framework, and to enhance
interventions to achieve family outcomes in the seven targeted outcome areas
• Provide coaching and support to family services staff to assure the reliability of family
assessment and goal progress data and to strengthen staff focus on outcomes-focused
family interventions
• Utilize qualitative audit and external evaluation data to track family outcomes and to refine strategies to enhance family impact

• Support Family Services staff to assist families to set individualized evidence-based goals
and make demonstrable changes in family life practices linked in the research to school
• Assure effective coordination with Early Learning, MHD and Health leadership and staff to develop and implement group and Center-based campaigns and activities that build a
program wide culture among staff and families to promote family life practices to close the
achievement gap
• Implement a research based Family Curriculum , Shine On, Families that extends our
classroom curriculum into the family's home, modeling high quality adult- child interactions
teachers use in their classrooms for families around the four Family Life Practices. Focus
on Coordination and collaboration with education

• Utilize family data sources to understand self-sufficiency trends and assist staff to
understand priority family self-sufficiency needs
• Work with the Assistant Director of Family Services ,Health, and Nutrition to secure self-
partnerships that result in 50% of families achieving significant progress on self-sufficiency
• Assist staff to build family networks and create on-site self-sufficiency
workshops/interventions to allow them to support one another to achieve self-sufficiency

• Coordinate with Early Learning, MHD and Health teams to execute high quality case
consultation and case conferencing systems to address the needs of children with chronic
health conditions and/or special needs
• Work with program leadership to secure external partnerships to provide on-site support
for families of children with chronic health conditions/special needs
• Oversee and monitor family goal-setting, follow-up and coordination for children with
chronic health conditions and special needs to assure coordination of home/school

• Oversee ongoing family assessment to assure that vulnerable families are identified and
referred to clinical social workers, as appropriate, for more intensive support and follow-up
• Assist family services staff to build proficiency in engaging families in conversations
regarding the impact of high risk behaviors on children’s development and motivating
them to engage in treatment or support
• Assist Assistant Director of Family Services, Health, and Nutrition to identify community partners to pro-actively
support families impacted by MH concerns, domestic violence, substance abuse, child
abuse and other high risk circumstances that could act as barriers to healthy child

• Fully integrate Family Advocate Success Rubric data into staff coaching, supervision and
on-going professional development
• Utilize qualitative and quantitative data to inform coaching and supervision, and to analyze
staff trends
• Consistent coaching and supervision result in 75% of all family services staff scoring at an
average score of implementing or higher on the Family Advocate Success Rubric

The Family Services Coordinator’s responsibilities chiefly fall under the following core functions, although s/he may perform other tasks as needed:
• ERSEA (Eligibility, recruitment, selection, enrollment and attendance)
• Outcomes-Based Family Services
• Promote Family Life Practices to Close the Achievement Gap
• Promote Family Self-Sufficiency
• Support Families of Children with Chronic Health Conditions and Special Needs
• Support Vulnerable Families
• Competency Based Assessment, Coaching and Supervision
• Participates in assigned meetings, events and training as required.

• Supervise assigned department personnel. Includes the following responsibilities, but are
not limited to: hiring, training, scheduling, evaluating, and ensuring accuracy, timeliness,
and the completion of all work performed by direct reports.
• Educate direct reports on all department and agency policies and procedures.
• Meet with assigned staff at least monthly to identify and resolve problems, manage
projects, track goals, and review work processes and procedures.
• Represent team and/or department at meetings, events, and training as required.

Non-Essential Duties:
• Perform any and all other duties as assigned.

Minimum Qualifications:

To perform this job successfully, an individual must be able to carry out each essential duty in a satisfactory manner. The job specifications listed below are representative of the education and experience as well as the knowledge, skill and/or ability (KSAs) required. .
• Bachelor’s in Family and Child Development, Public Health, Social Work or related field.
• Background and experience executing evidence-based strategies to strengthen outcomes for children and families
• Maintain certification in CPR and First Aid
• Physical exam and background checks are required for this position.
• Travel required locally or long-distance up to 10% of the time for work-related meetings
and functions.
• Must have a valid driver’s license and reliable transportation.

Preferred Qualifications:

• Master’s preferred in related field
• Experience working with families of children 0-5 in low-income communities, with
supervisory responsibilities.
• Bilingual Spanish-English preferred

Knowledge, Skills, and Abilities:

• Ability to interact effectively with people from diverse backgrounds with knowledge of
diverse formal and informal community resources preferred.
• Demonstrated ability to establish community relationships.
• Ability to work flexible hours to meet the program and community needs.
• Ability to communicate effectively, verbally and in writing.
• Demonstrated computer literacy skills, using MS Office applications and other basic data
systems including internet navigation.
• Must be honest, dependable and able to meet deadlines.
• Self-motivated and able to work independently.

Working Conditions and Physical Effort

Physical Requirements:
• Ability to sit most of the time with some bending and reaching.
• Ability to stand, walk, and bend periodically.
• Ability to engage in repetitive movement of wrists, hands, and fingers – typing and/or
• Ability to work frequently at close visual range (i.e. preparing and analyzing data and
figures, accounting, transcription, computer terminal, extensive reading).
• Ability to receive and respond to oral communication.
• Ability to exert up to 10 pounds of force to lift, carry, push, pull, or otherwise move objects.

Work Environment:

• Work is generally performed in an office environment.
• Noise level in the work environment is moderate to occasionally loud (examples: business
office with computers and printers, light to moderate traffic, human voices).
• Standard office equipment generally used includes:
• Telephone
• Personal Computer (monitor, keyboard, and mouse) or Tablet
• Printer/Photocopy Machine
• Calculator
• Fax Machine
• May be required to operate a motor vehicle during the course of duties.

Instructions for Applying:

All applicants must apply online at by submitting: the completed online application, submit a cover letter, resume, three professional references and a current unofficial transcript (with social security numbers removed prior to submission).
An official transcript will be required if selected for employment.

Restricted Clause:

Contingent upon continued availability of funding.

Equal Employment Opportunity Statement:

MSU is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, ethnicity, sex (including pregnancy and gender identity), national origin, disability status, age, sexual orientation, genetic information, protected veteran status, or any other characteristic protected by law. We always welcome nominations and applications from women, members of any minority group, and others who share our passion for building a diverse community that reflects the diversity in our student population.

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