Student Success Coordinator

Apply now Job no: 505513
Position type: Full-Time 12-Month
Department: 390600 - Center for Advising
Location: Main Campus - Starkville, MS
Categories: Professional
Position Open Date:

Position Function:

Provides advisement for prospective and/or current students within a specified undergraduate academic department or equivalent unit of a college. Assists students through career exploration, academic planning, class schedules, financial aid and other transition strategies during their first year. Assesses academic level and facilitates academic development toward degree completion. Attends to student inquires and resolves individual academic problems. Maintains appropriate files and records.

Salary Grade:  14

Please see Staff Compensation Structure or Skilled Crafts and Service Maintenance Compensation Schedule for salary ranges.  For salary grade UC, these positions are "Unclassified" and salary ranges are determined by the hiring department.

Essential Duties and Responsibilities:

1. Assists and advises students within college/school policies and procedures, degree requirements. Assist with referrals for financial aid and scholarship parameters
2. Reviews and evaluates transcripts for transfer courses applicable as academic credit within a specified program
3. Processes forms such as (not limited to) add/drop, withdrawal requests, academic forgiveness, substitutions, petitions and appeals
4. Initiates and maintains files and student records
5. Collaborates with other organizational units to aid in resolution of academic problems
6. Educates students on college and university academic policies and procedures, class selection options, best practices during initial transition to college, and campus resources
7. Collects academic information (grade and attendance) to meet with students and review academic progress throughout the semester, providing academic support and strategies (coaching) as needed
8. Coordinates with high school guidance counselors and community college advisors to setup initial advising meetings with incoming students
9. Prepares information packets in conjunction with university and college recruiting efforts
10. Participates in orientation sessions as well as other academic-related events for prospective students hosted by the university
11. Emphasizes career exploration conversations with students early during the college experience, partners efforts with Career Center
12. Answers general questions by students and parents pertaining to the transition to college and basic information about financial aid and scholarships
13. May supervise lower grade staff and/or student employees, participate in trainings and interviews, and make recommendations for improved advising methods
14. May teach classes as instructor of record for freshman & new transfer transition courses
15. Participates in professional development opportunities through Advisor’s Council and/or other organizations to continuously improve skills and strategies
16. Collaborates with other units engaged in student success initiatives
17. Use data and software platforms to document and assess student success metrics
18. Continuing education and training with innovation in professional advising, student success, career development, financial aid, and other areas critical to student engagement
19. Performs other related duties as assigned

Minimum Qualifications:

Bachelor's degree in related field and one year of experience directly related to the duties and responsibilities specified.

Preferred Qualifications:

Master's degree in a related field. Working knowledge of MSU's core curriculum, regulations, and policies.

Working Conditions and Physical Effort

1. Work is normally performed in a typical interior/office work environment.
2. No or very limited exposure to physical risk.
3. No or very limited physical effort required.

Instructions for Applying:

Link to apply:

All applicants must apply online at and attach a cover letter, current resume, and the complete contact information for at least three professional references.

Restricted Clause:

Position is contingent upon continued availability of funding.

Equal Employment Opportunity Statement:

MSU is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, sex, religion, national origin, disability, age, sexual orientation, genetic information, pregnancy, gender identity, status as a U.S. veteran, and/or any other status protected by applicable law. We always welcome nominations and applications from women, members of any minority group, and others who share our passion for building a diverse community that reflects the diversity in our student population.

What do I do if I need an accommodation?

In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position with Mississippi State University, please contact the Department of Human Resources Management at tel: (662) 325-3713 or

If you have any questions regarding this policy, contact the Department of Human Resources Management at (662) 325-3713 or Upon request, sections of this job listing are available in large print, and readers are available to assist the visually impaired.

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Applications close:

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