Position Function:
Serves to facilitate external and various institutional sponsorship awards to students. Assists with overall management of the University student sponsorship contracting and tuition waiver operations.
Salary Grade: 12
Please see Staff Compensation Structure or Skilled Crafts and Service Maintenance Compensation Schedule for salary ranges. For salary grade UC, these positions are "Unclassified" and salary ranges are determined by the hiring department.
Department Profile:
Account Services provides our employees and students with everything they need to know about costs, understanding their bill, making payments and getting refunds.
Essential Duties and Responsibilities:
1. Creates and manages sponsoring agency receivable accounts and electronic contracts in relation to MSU policies and/or sponsoring agency award requirements.
2. Prepares and verifies invoices for submission to sponsors documenting applicable student charges and student enrollment schedules required by the sponsoring agency(s).
3. Facilitates the management of financial awards between sponsoring agencies and students.
4. Provides information and instruction to the Account Services cashier regarding receipt and proper processing of sponsor payments.
5. Resolves any out-of-balance account conditions between sponsors and applicable student accounts which may involve researching institutional records and student and sponsor accounts.
6. Processes various military academic invoices and payments in accordance with the Federal GI Bill, VA Tuition Assistance and Dependents Tuition Assistance programs.
7. Responsible for processing institutional departmental scholarships, verifying that the awards are attributable to allowable enrollment charges only.
8. Describes pertinent policies and procedures related to external scholarship transactions and directs patrons, as appropriate, to seek resolution of problems beyond the scope of Sponsored Student operations, when applicable.
9. Verifies that Sponsored Student operations documents are imaged properly and that the retention of the operation’s electronic or physical documents and data are held to departmental guidelines.
10. Maintains compliance with departmental security procedures, audit procedures and University business policies and procedures.
Supervisory Responsibility:
This position may supervise other non-exempt positions
Minimum Qualifications:
Education: High school diploma
Experience: 3-5 years plus the education listed above
Knowledge, Skills, and Abilities:
• Well-developed interpersonal, teamwork, verbal and written communication skills
• Demonstrable commitment to promoting and enhancing diversity
• Demonstrated ability to manage/coordinate multiple tasks.
• Independent self-starter with strong work ethic.
• Strong customer service skills
Working Conditions and Physical Effort
• No unusual physical requirements. Requires limited lifting of files and records and nearly all work is performed in a comfortable indoor facility.
• Frequent- External imposed deadlines; set and revised beyond one’s control; interruptions influence priorities; difficult to anticipate nature or volume of work with certainty beyond a few days; meeting of deadlines and coordination of unrelated activities are key to position; involves conflict-resolution or similar interactions involving emotional issues or stress on a regular basis.
• Job frequently requires walking, sitting, reaching, talking, hearing, handling objects with hands.
Instructions for Applying:
Submit application, resume and cover letter online at http://explore.msujobs.msstate.edu/
Equal Employment Opportunity Statement:
Mississippi State University is an equal opportunity institution. Discrimination is prohibited in university employment, programs or activities based on race, color, ethnicity, sex, pregnancy, religion, national origin, disability, age, sexual orientation, genetic information, status as a U.S. veteran, or any other status to the extent protected by applicable law. Questions about equal opportunity programs or compliance should be directed to the Office of Civil Rights Compliance, 231 Famous Maroon Band Street, P.O. 6044, Mississippi State, MS 39762, (662) 325-5839.
What do I do if I need an accommodation?
In compliance with the ADA Amendments Act (ADA), if you have a disability and would like to request an accommodation in order to apply for a position with Mississippi State University, please contact the Department of Human Resources Management at tel: (662) 325-3713 or ada@hrm.msstate.edu.
If you have any questions regarding this policy, contact the Department of Human Resources Management at (662) 325-3713 or ada@hrm.msstate.edu. Upon request, sections of this job listing are available in large print, and readers are available to assist the visually impaired.
