Position Function:
Provide administrative support in and coordinate the administrative functions of the MSU-Meridian Mental & Behavioral Health Clinic.
Salary Grade: 11
Please see Staff Compensation Structure or Skilled Crafts and Service Maintenance Compensation Schedule for salary ranges. For salary grade UC, these positions are "Unclassified" and salary ranges are determined by the hiring department.
Essential Duties and Responsibilities:
1. Manage daily appointment scheduling for multiple providers, ensuring accurate time allocation, and minimal conflicts.
2. Confirm, reschedule, and cancel appointments while maintaining a smoot patient flow.
3. Coordinate follow-up visits, referrals, and reminders to support continuity of care.
4. Complete check-in procedures, verify demographics, collect insurance information, and obtain required forms or signatures.
5. Ensure patient confidentiality and compliance with HIPAA at all times.
6. Answer incoming calls promptly and professionally.
7. Maintain accurate patient records.
8. Support clinicians with administrative tasks such as printing schedules, preparing forms, or managing correspondence.
9. All other duties as assigned.
Minimum Qualifications:
Education: High school diploma
Experience (yrs.): 4-6 years Directly related to the duties and responsibilities specified.
Substitution allowed:
Indicated education is required; no substitutions allowed.
When a candidate has the required education, but lacks the required experience, they may normally apply additional appropriate education toward the experience requirement, at a rate of one (1) year relevant education per year of required experience.
Preferred Qualifications:
Bachelor’s degree in accounting or business.
Knowledge, Skills, and Abilities:
* Excellent written and verbal communication skills.
* Working knowledge of computer programs.
Working Conditions and Physical Effort
* Work is normally performed in a typical interior/office work environment.
* No or very limited exposure to physical risk.
* No or very limited physical effort required.
* Vision requirements: Ability to see information in print and/or electronically.
Instructions for Applying:
Link to apply: http://explore.msujobs.msstate.edu/
All applicants must apply at www.msujobs.msstate.edu by submitting a cover letter, resume, and the contact information for 3 professional references.
Equal Employment Opportunity Statement:
Mississippi State University is an equal opportunity institution. Discrimination is prohibited in university employment, programs or activities based on race, color, ethnicity, sex, pregnancy, religion, national origin, disability, age, sexual orientation, genetic information, status as a U.S. veteran, or any other status to the extent protected by applicable law. Questions about equal opportunity programs or compliance should be directed to the Office of Civil Rights Compliance, 231 Famous Maroon Band Street, P.O. 6044, Mississippi State, MS 39762, (662) 325-5839.
What do I do if I need an accommodation?
In compliance with the ADA Amendments Act (ADA), if you have a disability and would like to request an accommodation in order to apply for a position with Mississippi State University, please contact the Department of Human Resources Management at tel: (662) 325-3713 or ada@hrm.msstate.edu.
If you have any questions regarding this policy, contact the Department of Human Resources Management at (662) 325-3713 or ada@hrm.msstate.edu. Upon request, sections of this job listing are available in large print, and readers are available to assist the visually impaired.
