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Position Function:

To provide technical assistance to students, clinicians, researchers, and clients concerning any requirements necessary when submitting samples for diagnostic analyses, to train other employees who work in the Sample Receiving area; and to serve as the primary liaison for CVM when working with outpatient clients submitting samples.

Salary Grade:  10

Please see Staff Compensation Structure or Skilled Crafts and Service Maintenance Compensation Schedule for salary ranges.  For salary grade UC, these positions are "Unclassified" and salary ranges are determined by the hiring department.

Area of Specialization:

PPM Diagnostic Lab

Essential Duties and Responsibilities:

1. Act as primary liaison for CVM Diagnostic Laboratory when working with outpatient client submissions.
2. Receive and process samples, initiate appropriate paperwork and distribute sample(s) to proper laboratory box/area, completing all paperwork and distribution of specimens within one hour of receipt.
3. Assume primary responsibility for daily operations of the Sample Receiving Area; all aspects of paperwork should be completed within appropriate time frames.
4. Greet clients and visitors
5. Answer and direct phone calls to the appropriate laboratory section or personnel
6. Handle inquiries from clients and take detailed messages
7. Take payments over the phone and in-person
8. Perform and log quality control and equipment maintenance daily.
9. Train new and fill-in personnel in Sample Receiving and provide them with a manual for reference.
10. Assist in scheduling employees in Sample Receiving to ensure that coverage is provided continuously from 8 a.m. until 5 p.m. daily during the week.
11. Assist supervisor in revising SOPs as required.
12. Maintain inventory control in Sample Receiving, providing a written request to the DLS lab manager at least two weeks prior to depletion of any supply.
13. Maintain an orderly, organized work area; clean counter tops and biological hood daily with antibacterial cleaner to maintain a safe working environment while working with possible biological hazards.
14. Assume secondary responsibility for daily operations of Sample Reporting Area; completing all aspects of paperwork within a specified time frame.
15. Cross train in necropsy; assist with necropsy technician duties as requested; provide backup for necropsy technician as scheduled.
16. Assist pathologist(s), clinicians, clients, students, supervisor(s), and DLS manager, as needed.
17. Perform related duties as assigned.

Minimum Qualifications:

Education: High school diploma

Experience (yrs.): Two (2) years of experience related to the duties and responsibilities specified-or- any equivalent combination of experience, education and/or training approved by Human Resources Management.

Preferred Qualifications:

• Associate or bachelor’s degree.
• Experience working in a medical laboratory or related field
• Strong attention to detail and accuracy under time-sensitive conditions.

Knowledge, Skills, and Abilities:

Excellent telephone and email communication skills, especially related to client service.
Must be capable of working in a team environment comprised of doctors, staff, and students to provide veterinary care of patients and aid in the instruction of veterinary students and veterinary technology students.

Working Conditions and Physical Effort

Exposure to biological hazards such as tissues in formalin, body fluid samples, animal carcasses in whole or part, high traffic area; moderate to heavy lifting (>50 pounds).

Instructions for Applying:

Link to apply:  http://explore.msujobs.msstate.edu/

Applicants must apply online at www.msujobs.msstate.edu. Please include a cover letter and resume along with names and addresses of at least three references.

Equal Employment Opportunity Statement:

Mississippi State University is an equal opportunity institution. Discrimination is prohibited in university employment, programs or activities based on race, color, ethnicity, sex, pregnancy, religion, national origin, disability, age, sexual orientation, genetic information, status as a U.S. veteran, or any other status to the extent protected by applicable law. Questions about equal opportunity programs or compliance should be directed to the Office of Civil Rights Compliance, 231 Famous Maroon Band Street, P.O. 6044, Mississippi State, MS 39762, (662) 325-5839.

What do I do if I need an accommodation?

In compliance with the ADA Amendments Act (ADA), if you have a disability and would like to request an accommodation in order to apply for a position with Mississippi State University, please contact the Department of Human Resources Management at tel: (662) 325-3713 or ada@hrm.msstate.edu.

If you have any questions regarding this policy, contact the Department of Human Resources Management at (662) 325-3713 or ada@hrm.msstate.edu. Upon request, sections of this job listing are available in large print, and readers are available to assist the visually impaired.