Position Function:
Recruit and serve a full roster of members relevant to the goals of the E-Center; create and manage networking events and represent the university downtown in coordination with the MSU Idea Shop.
Salary Grade: 15
Please see Staff Compensation Structure or Skilled Crafts and Service Maintenance Compensation Schedule for salary ranges. For salary grade UC, these positions are "Unclassified" and salary ranges are determined by the hiring department.
Department Profile:
MSU's ECenter has a long and successful track records of empowering students to plan, launch and grow successful local and global companies based on new ideas or MSU invented technology. Utilizing the start-up pipeline and resources developed at State to support students, we are now expanding to bolster entrepreneurship across the state in the downtown Starkville.
Area of Specialization:
Center for Entrepreneurship Outreach
Essential Duties and Responsibilities:
* Membership Engagement and Retention
- Identify, recruit, and onboard members of the coworking space
- Conduct tours of the space for new members and others
- Plan, coordinate, promote, and host regular social events and skills events involving outside guests
- Maintain regular communication with members and prospects using mailing lists and social media
* Facility Operations and Management
- Define and maintain quality/upkeep expectations and ensure they are being met for all constituents
- Manage and oversee move-in /move-out activities for members
- Track, audit, and organize ID Card and key access of members and others
- Handle billing matters for membership
- Engage with MSU Research & Technology Corporation for building-related escalations
- Curate an onboarding experience for new residents, and collect feedback from departing residents
- Build relationships with other tenants of the building
* Program Coordination
- Oversee and manage student workers and other part-time staff members
- Support front desk coverage schedule as needed, ensuring consistent coverage during business hours
- Support K-12 programming efforts, the MSU Idea Shop, and other E-Center community initiatives
- Provide input to set and track financial budgets; handle purchases and expense tracking as needed
- Track metrics and assist with reporting as defined by senior leadership
- Actively promotes entrepreneurship to a broad range of audiences
- Completes other related duties as requested
Minimum Qualifications:
* Bachelor's degree in Business or related field
* 3 years experience working in a reputable entrepreneurship support organization or in hospitality
Preferred Qualifications:
* Direct experience as the founder of a venture or angel-funded company
* 3+ years or equivalent experience in hospitality, marketing, multi-unit retail, startups, finance, consulting or related experience
* Extensive customer service experience
* Experience and familiarity with technology ventures
* Experience with customer relationship management (CRM) software
* Exemplary soft skills
Knowledge, Skills, and Abilities:
1) Ability to recruit and serve a full roster of members
2) Able to create and manage networking events
3) Ability to represent the university downtown in coordination with the MSU Idea Shop
4) Be able to relate to the unique struggles faced by founders and must be a "connector of people" across a diverse range of skillsets and personalities
5) Have a keen eye for detail, be comfortable operating hands-on, and be driven to provide a meticulous, concierge-like experience
Working Conditions and Physical Effort
Examples of Working Conditions and Physical Effort.
•Work is normally performed in a typical interior/office work environment.
•No or very limited exposure to physical risk.
•No or very limited physical effort required.
•Vision requirements: Ability to see information in print and/or electronically.
Instructions for Applying:
Link to apply: http://explore.msujobs.msstate.edu/
All applicants must apply online at www.msujobs.msstate.edu and attach a cover letter, current resume, or curriculum vitae and the complete contact information for at least three professional references.
Restricted Clause:
Position is contingent upon continued availability of funding.
Equal Employment Opportunity Statement:
MSU is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, ethnicity, sex, religion, national origin, disability, age, sexual orientation, genetic information, pregnancy, gender identity, status as a U.S. veteran, and/or any other status protected by applicable law. We always welcome nominations and applications from women, members of any minority group, and others who share our passion for building a diverse community that reflects the diversity in our student population.
What do I do if I need an accommodation?
In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position with Mississippi State University, please contact the Department of Human Resources Management at tel: (662) 325-3713 or ada@hrm.msstate.edu.
If you have any questions regarding this policy, contact the Department of Human Resources Management at (662) 325-3713 or ada@hrm.msstate.edu. Upon request, sections of this job listing are available in large print, and readers are available to assist the visually impaired.
